- Prepare yearly service delivery plan including service strategies, policies, procedures and practices for all service delivery channels in order assure effective after sales service to end of tractor users.
- Reporting to the immediate supervisor of the latest information of service section.
- To design a better service plan for minimize cost & maximize facilities with customer satisfaction for respective zone.
- Develop and deploy quality training with proper materials/ presentations for all sales and service personnel to provide customer better service and making awareness about tractor.
- Warranty claim on spare report submit in particular website and need to step to adjust warranty amount with account of Karnaphuli Limited.
- Conducting regular service camp, local mechanic training program & organize FDFC by regional officer and report to Making tour plan to customer visit, regional engineer as well as mechanic activity inspection, trouble shoot of tractor and providing solution related activity.
- Develop plan to maximize personnel productivity and making quarterly basis performance appraisal individually.
- B.Sc in Automobile / Mechanical Engineering (BUET Preferred).
- Age 30 to 35 year(s)
- Strong command over regular office software especially in MS-Word, Power Point, MS-Excel & Internet Browsing.
- As per company policy.
Business : Established in 1954 and named after a river on whose banks the port city of Chittagong stands, Karnaphuli has with the ebb and flow of the past 63 years evolved and grown into a business house of diversified subsidiaries and activities.
Its growth has been characterized by a single minded and dedicated pursuit of excellence and a professional urge to be the market leader in everything it is involved and engaged in.
Helping to realize the above are independently managed companies manned by a pool of enterprising and progressive managers and executives, backed by strong finances, substantial resources and all the expertise, experience and knowledge you would expect from a business house that has been in existence for the almost six decades.
Not surprisingly perhaps, Karnaphuli holds the unique distinction of being the first company in Bangladesh to achieve ISO 9002 Certification.
Applicants are requested to send their updated resume along with a passport size photograph to the address below.
Applicant must enclose his/her Photograph with CV.
Application Deadline : Dec 14, 2017
Category: Engineering/Architects Category
Position Level: Mid
Employment Type:Full Time Job
Country : Bangladesh
District : Dhaka
26/1, HR Bhaban, Kakrail, Dhaka-1000
Published: 15 Nov 2017 | Deadline: 14 Dec 2017
Age: Not Mentioned
Experience Required: 3 - 0 Years